Gold Partner

Bitrix24 implementation that takes root in your company

We set up CRM, tasks, automation and BitrixGPT around your processes and connect WhatsApp, telephony, Kaspi and 1C — in the cloud or on-premise on servers in Kazakhstan. Standard implementations at a fixed price; complex ones after a discovery phase.

Discuss the task Plans and packages

24Gold PartnerBitrix24 in Kazakhstan

33rd placeBitrix24 Enterprise, 2024

25Certified specialistsintegrators, developers, analysts

12Years with Bitriximplementing and customising since 2014

What we set up

Bitrix24 is more than a CRM

Six tools we bring into your company one at a time rather than all at once: first what pays off within a week, then the rest.

CRM and sales

Leads and deals, sales pipelines and tunnels, cards tailored to your business, invoices and payment in chat, quotes, sales plans and per-manager reports.

In a standard implementation: lead sources, 1–3 pipelines, robots, document templates, role-based permissions.

Channels and communications

Open Channels: WhatsApp, Telegram, Instagram and website chat — every enquiry in one queue with its history in the customer card. Telephony with calls from the CRM and call recording.

In a standard implementation: 1–4 Open Channels, CRM forms on the website, e-mail, PBX connection.

Tasks and projects

Tasks with checklists and deadlines, Kanban and Gantt, projects and workgroups, time tracking, Scrum for development teams, focus on priorities.

In a standard implementation: company structure, task-setting rules, templates for recurring tasks.

Automation

Robots and triggers in the CRM, approval workflows, smart processes for everything that is not a deal: requests, contracts, complaints, leave applications.

In a standard implementation: robots at pipeline stages, reminders, automatic creation of tasks and documents.

BitrixGPT

The AI built into Bitrix24: call transcription and deal field filling, chat and meeting summaries, task checklists, e-mail and proposal texts. Dedicated AI agents for your processes — we build ourselves.

In a standard implementation: we enable BitrixGPT scenarios in the CRM and tasks and train the team to use them.

Analytics

End-to-end analytics from advertising to payment, sales plans and per-manager reports, Bitrix24 BI Builder for executive dashboards. 1C data in the same reports.

In a standard implementation: pipeline and activity reports; dashboards — as a separate service.

The new Bitrix24

What is new in Bitrix24 this year — and what we are already implementing

Bitrix24 is updated twice a year. Below is the official presentation of the autumn release and five new features already working for our clients.

Video: the official ‘Bitrix24. For business’ channel, presentation of the new Bitrix24 on 6 November 2025.

AI
BitrixGPT and AI agentsCall transcription with CRM filling, meeting and chat summaries, task checklists and descriptions, agents for the knowledge base and projects.
IM
New MessengerChats, video calls and company channels in one window with tasks and CRM; Collabs for working with external participants.
KB
Knowledge Base and Check-in 2.0Regulations and guides next to tasks, day-start and working-time tracking without separate services.
BI
BI BuilderSales, task and communication dashboards right in the portal; for on-premise — inside a closed perimeter.
OZ
Online BookingBooking clients for services with reminders and payment — for clinics, service centres, tyre shops and schools.

Cloud or on-premise

We pick the edition to match your data and customisation requirements

Both editions are the same Bitrix24. The difference is where the data lives, who is responsible for the server and how deeply the system can be modified.

☁Bitrix24 Cloud

Plans from Free to Enterprise, everything is maintained by the vendor

Launch in a day: we register the portal, configure it and invite employees.
All updates and BitrixGPT arrive automatically.
Customisation via apps, REST API and the Market; the core stays untouched.
Priced per company, not per user.

Best for: small and medium businesses, sales teams, companies without their own servers.

▣On-premise edition

12-month licence, portal on your server or in the ONEHOST data centre

Data is stored in Kazakhstan, inside your perimeter — a requirement of many holdings and government bodies.
Any code-level customisation: your own modules, integrations without API limits, web cluster.
Multi-department mode, extranet, Active Directory, separate portals for subsidiaries.
We deploy, update and administer the on-premise edition on our servers.

Best for: holdings, banks and insurers, companies with data-residency requirements and deep customisation needs.

Integrations we build most often

1C1C Connector 2.0 or a custom exchange: counterparties, invoices, payments, stock and product catalogue in both directions.

Kaspi and online storeOrders and statuses from Kaspi and the website into the CRM, products and stock from the catalogue into the deal.

TelephonyOnelab Asterisk or your PBX: calls from the card, call recording, BitrixGPT transcription.

WhatsApp, Telegram, InstagramOfficial channels via Open Channels, distribution among managers, history in the CRM.

Website and formsCRM forms, chat widget, enquiries from landing pages and 1C-Bitrix websites with source and UTM tag.

AI agentsCustom agents on top of the portal: they answer customers, pick products and create deals. Learn more →

Licences

Bitrix24 plans in Kazakhstan

Vendor prices for the whole company, not per user. Buying the licence from us costs the same, but you get a partner who will implement and support it.

Prices are shown excluding VAT — Kazakhstan VAT is added when the invoice is issued

Cloud · billed annually

Free

0 ₸forever

CRM and tasks
Messenger, calendar
Knowledge Base

Usersunlimited

Storage25 GB

Basic

10 400 ₸per month · 13 000 ₸ billed monthly

Everything in Free
Online store, online booking
Contact centre

Users5

Storage1 TB

Standard

30 400 ₸per month · 38 000 ₸ billed monthly

Everything in Basic
CRM marketing, online documents
BI Builder

Users50

Storage5 TB

Professional

60 800 ₸per month · 76 000 ₸ billed monthly

Everything in Standard
Automation and HR
Advanced analytics

Users100

Storage10 TB

Enterprise

from 152 000 ₸per month · from 190 000 ₸ billed monthly

Everything in Professional
Branches, cluster, HR package
Priority support

Users250 – 10 000

Storage15 – 120 TB

On-premise · 12-month licence

Online Store + CRM

586 000 ₸12 users · renewal 175,800 ₸/year

Portal on your server
eCommerce platform
Online documents, extranet

Corporate Portal

855 000 ₸50 users · renewal 256,500 ₸/year; editions for 100, 250 and 500 available

Multi-department mode
Web cluster, Active Directory
Custom modules and integrations

Enterprise

6 939 000 ₸from 100 users, up to 1000+ · renewal 2,081,700 ₸/year

Everything in Corporate Portal
Holding structures
Separate portals for subsidiaries

On-premise renewal costs 30% of the edition price for the next 12 months if renewed no earlier than 90 days before expiry and no later than 15 days after it. From day 16 after expiry only full-price renewal is available, so we remind you in advance and issue the invoice ourselves. Prices per bitrix24.kz as of September 2026. We confirm current prices and promotions when issuing the invoice.

Why it is better to buy the licence from a partnerThe price is the same as the vendor’s. On top of that: help choosing the plan and edition, a VAT invoice for your accounting, renewal without missing the deadline and a partner support line for your questions.

Choose a plan

Implementation

Fixed-price implementation packages

Three ready-made scopes of work for the cloud edition. Anything beyond a package — 1C integration, on-premise, customisation — is priced separately after a discovery phase.

Start

80 000 ₸excl. VAT

Sales team of up to 10 people

Portal, structure, one pipeline, one communication channel, robots and document templates, a one-hour training session.

1 pipeline, 1 Open Channel;
robots at stages, a CRM form for the website;
training with video recording.

Choose Start

Standard · most popular

180 000 ₸excl. VAT

Company of up to 25 people

Two pipelines and two channels, e-mail and forms, access roles, cloud support after launch.

2 pipelines, 2 Open Channels;
2 mailboxes, 2 CRM forms;
3 access roles, cloud support.

Choose Standard

Business

360 000 ₸excl. VAT

Company of up to 50 people

Three pipelines and four channels, four roles, cloud support and on-premise administration if that edition is chosen.

3 pipelines, 4 Open Channels;
4 mailboxes, 4 CRM forms;
4 roles, on-premise administration.

Choose Business

Scope of work

Start

Standard

Business

Basic portal setup

Bitrix24 portal registration

✓

Working hours, currency, company details

✓

Users and structure

Company structure and departments

✓

Inviting employees

up to 10

up to 25

up to 50

CRM and sales

Lead sources

✓

Sales pipelines

Open Channels (WhatsApp, Telegram, Instagram, chat)

CRM cards tailored to your business

✓

Robots and triggers

✓

Mailboxes

CRM forms for the website

Document templates

✓

Access permissions

Access roles

basic

Training and support

Online training with video recording (1 hour)

✓

Cloud edition support

—

✓

On-premise edition administration

—

✓

Start · 80 000 ₸

Portal and structure

Registration, hours, currency, details✓

Employeesup to 10

CRM and sales

Pipelines1

Open Channels1

Cards, robots, document templates✓

Mailboxes / CRM forms1 / 1

Access and training

Access rolesbasic

Training, 1 hour✓

Cloud support—

Standard · 180 000 ₸

Portal and structure

Registration, hours, currency, details✓

Employeesup to 25

CRM and sales

Pipelines2

Open Channels2

Cards, robots, document templates✓

Mailboxes / CRM forms2 / 2

Access and training

Access roles3

Training, 1 hour✓

Cloud support✓

Business · 360 000 ₸

Portal and structure

Registration, hours, currency, details✓

Employeesup to 50

CRM and sales

Pipelines3

Open Channels4

Cards, robots, document templates✓

Mailboxes / CRM forms4 / 4

Access and training

Access roles4

Training, 1 hour✓

Cloud support and on-premise administration✓

Don’t fit into a package?Describe your processes in the form below — within a day we will send a scope of work and a price for your company. For complex projects we run a paid pre-project discovery: the specification and roadmap stay with you.

Get a quote

Case studies

Implementations you can look at

From a sales team to a holding with subsidiaries. We support every project after launch.

On-premiseEnterpriseState-owned company

Kazakhstan Housing Company: a digital workplace for the retail customer department

A portal for receiving and processing enquiries, smart processes based on company regulations, integrations with internal systems and management reporting.

View case study →

HoldingSmart processesREST API

Baiterek Holding: collecting reports from subsidiaries

Subsidiaries upload reports by template via a smart process; the portal validates them and passes them to the holding’s Analytical Centre via API.

View case study →

InsuranceCRMTelephony

Amanat: CRM for an insurance company

Pipelines by insurance type, CRM forms for the website, lead analytics for management, a call log with recordings.

View case study →

Car dealerCRMIntegrations

Bavaria Vostok Auto Centre (BMW): sales and service in one portal

Customer database, car sales and service deals, customer communications and manager oversight.

View case study →

Aikos: tyre company →Alpha Safety →KazInterPlus: Bitrix24 and 1C →All projects →

How we work

How the implementation goes

Timelines are for package implementations of the cloud edition. On-premise and 1C integrations add deployment and data exchange stages.

Discussion and estimate 1–2 days

We look at how you sell and work today and what needs to change. A standard task we estimate right away and suggest a package; a complex one goes to discovery with a specification and roadmap.

Portal and structure 1–2 days

We register or deploy the portal, set up the company structure, roles and permissions, and invite employees.

CRM and automation 2–4 days

Pipelines, cards, sources, robots and document templates built around your sales process. We show results stage by stage and refine them together with you.

Channels and integrations 2–4 days

We connect WhatsApp, Telegram, Instagram, the website, e-mail and telephony. Where needed — exchange with 1C, Kaspi and the online store.

Training and launch 1 day

Online training with video recording for employees and managers, CRM working rules, go-live.

Ongoing support

We answer questions, refine scenarios and connect new release tools: cloud support and on-premise administration.

Expertise

Competencies confirmed by Bitrix24

Partner status is not a badge on a website but passed exams and vendor-verified projects in every area.

24On-premise editionDeployment, updates and customisation of on-premise Bitrix24

24EnterpriseProjects for large companies and holdings, 3rd place in Kazakhstan in 2024

24CRMSales and customer processes, contact centre, analytics

24AutomationBusiness processes, robots, smart processes, RPA

241C integrationTwo-way data exchange between Bitrix24 and 1C

One team for the whole stackIntegrator, developer and server administrator in one company: we deploy on-premise on our own ONEHOST hosting in Kazakhstan.

We go beyond configurationWhen standard features are not enough, we write modules, integrations and AI agents instead of saying “Bitrix24 can’t do that”.

We stay after launchWe support portals for years: updates, new release tools, employee questions, company growth.

FAQ

Frequently asked questions

How much does a Bitrix24 implementation cost?

Cloud edition packages cost 80 000, 180 000 and 360 000 ₸ excl. VAT — the scope of work is fixed and described above. The Bitrix24 licence is paid separately at the vendor’s rate. Projects with 1C integration, on-premise and customisation are estimated after discovery: you receive a specification and roadmap, then an exact price.

How long does an implementation take?

We launch the Start package in a week, Standard and Business in two to three. On-premise adds server deployment, 1C integration adds exchange setup and data checks: usually one to three months depending on the scope.

Cloud or on-premise — which to choose?

Cloud — if you need a quick start and have no requirement to keep data inside your own perimeter. On-premise — if data must stay in Kazakhstan, or you need code-level customisation, multi-department mode or separate portals for subsidiaries. We host on-premise on your servers or in our ONEHOST data centre.

Can data be migrated from another CRM or from Excel?

Yes. We migrate contacts, companies, deals and history from amoCRM, Google Sheets, Excel and other systems. Before migrating we clean up duplicates and agree the field structure so the old mess does not move into the new portal.

How do you connect Bitrix24 to 1C?

For standard configurations we use 1C Connector 2.0: counterparties, invoices, payments and the product catalogue sync in both directions. For non-standard and complex cases we write a custom exchange — we have ready-made modules and experience from dozens of integrations.

Do I need to buy a licence right away?

No. Setup can start on the Free plan or during a trial period, and you choose the plan once it is clear how many users and which tools you need. We issue the licence at the vendor’s price with full closing documents.

Do you train employees?

Yes, every package includes online training with a video recording that stays with you. For larger companies we train by role: separately for managers, executives and portal administrators.

What happens after launch?

For the first month we answer questions and adjust scenarios based on the team’s feedback. After that — cloud edition support or on-premise administration: updates, new tools, growing the portal together with the company.

Discuss the task

Tell us how your sales work today

Where customers come from, who works with them, where enquiries get lost. That is enough for us to suggest a plan, a package and timelines at the first meeting.

We reply within a business day and meet online or at our office in Almaty or Astana.
We will show configured portals from the case studies above.
A standard implementation we estimate right away; a complex one after discovery.

Have a specification or a process description? Send it to info@oneit.kz (PDF, DOCX, XLSX up to 20 MB) — and mention it in your message.