The process of hiring new employees is a complex, multi-stage task that requires a systematic approach. Recruiters process hundreds of resumes, conduct interviews, coordinate candidates with managers, and then oversee their onboarding. Without automation, recruitment management can quickly turn into chaos.
Bitrix24 is a convenient platform that helps streamline recruiting, automate routine tasks, increase transparency in the HR department, and speed up vacancy closure.
What problems does Bitrix24 solve in hiring?
HR specialists and managers face common challenges in recruitment:
- Scattered data – candidate resumes are stored in email, messengers, and files on the disk, while communication happens across different channels.
- Manual processes – managers manually send invitations, reminders, and maintain candidate lists in Excel.
- Lack of transparency – it’s difficult to understand which stage a candidate is at, who communicated with them, and what decisions have already been made.
- Loss of information – communication takes place in different chats, emails get lost, and resumes can be difficult to locate.
Bitrix24 solves these problems by providing a centralized system for managing recruitment.
What does the hiring process look like in Bitrix24?
Bitrix24 is a flexible platform that adapts to the needs of each company. Depending on the business size, industry, and internal processes, hiring can be structured in different ways. The system allows you to configure a recruiting pipeline, automate communication, and simplify HR workflows.
Let’s look at several solutions available in Bitrix24 for effective recruitment.
1. Hiring pipeline
The hiring pipeline is a sequence of stages that a candidate goes through:
- Receiving a resume
- Interview with HR
- Test assignment
- Interview with the manager
- Awaiting decision
- Rejection or job offer
Bitrix24 allows you to create such a pipeline in the CRM to guide candidates through stages, track statuses, and record important information.
Advantages:
- Process visualization – clearly shows how many candidates are at each stage.
- Eliminates chaos – no one gets “lost” during the process.
- Deadline control – makes it visible where delays occur.
2. Automation of routine processes
Bitrix24 helps eliminate manual tasks. Set up automation rules to handle:
- Sending invitations to candidates
- Reminders for HR and managers
- Reviewing questionnaires and test assignments
- Updating pipeline stages
For example, you can configure the system so that after the status changes to “Invited for an interview,” the candidate automatically receives an email with the date, time, and a video call link.
Advantages:
- Time savings – HR managers can focus on recruiting instead of sending messages.
- Reduced risk of errors – everything works automatically.
3. Candidate interaction history
In Bitrix24, all correspondence, calls, and documents are stored in the candidate's card.
What does this provide?
- You can always see who communicated with the candidate and when.
- No need to remember past agreements.
- If a candidate is not the right fit now, they can be saved in the database for future opportunities.
4. Unified communication space
Bitrix24 brings all communication channels together:
- E-mail – messages are sent directly from the CRM, and all correspondence is saved in the candidate card.
- WhatsApp, Telegram, Viber – communicate with candidates directly, with all messages recorded in the CRM.
- Telephony – calls are recorded for analysis.
- Video calls – conduct online interviews directly in Bitrix24.
Advantages:
- All communication in one place – nothing gets lost.
- HR managers work faster – no need to switch between apps.
- If an HR manager leaves, another employee can easily continue work since the full history and data are stored in the system.
5. Automate vacancy approval
Instead of long email chains and endless meetings, you can configure an automated vacancy approval workflow.
- The department head submits a request to open a vacancy.
- Responsible persons receive a notification and approve the vacancy.
- HR receives a final decision.
The result – the process takes hours, not weeks.
6. Store resumes and documents in a unified database
Bitrix24 allows you to build a structured candidate database.
- Store resumes, contact details, test scores, and interview results.
- Quickly find the right candidate using filters: work experience, skills, education.
- Use search to find information instantly.
Important: You can configure access permissions so only the HR department has access to the database.
7. Organize employee onboarding
After a new employee joins, it’s important to introduce them to the workflow quickly.
What can you do in Bitrix24?
- Onboarding checklist – a list of tasks for the new employee.
- Knowledge base – useful materials, instructions, video courses.
- Mentorship – assign a responsible mentor.
- Progress tracking – see which tasks are completed.
The result: New employees adapt faster, and HR spends less time repeating the same explanations.
Conclusion: why does the HR department need Bitrix24?
Bitrix24 is not just a CRM but a complete HR system that helps:
- Automate routine tasks – more time to search for talent.
- Increase hiring transparency – clear recruiting pipeline.
- Reduce vacancy closing time – HR works faster.
- Enable convenient communication – everything in one place.
- Control the onboarding process – new employees integrate faster.
If you are an HR manager – Bitrix24 eliminates routine work and helps manage candidates efficiently.
If you are a manager – the system allows you to see the hiring progress without diving into details.
Want to implement Bitrix24 in your HR department?
Sign up for a free demo, and we’ll show you how to automate hiring in your company!